Log retention period for problematic logs

[ceceu08]

I'm having trouble with the log retention period for my users.

The period is set to 30 days as shown in the image.


But when I try to go back beyond 48 hours, it doesn't show me anything for any user. How can I solve this?

[support200]

Show me /nxfilter/log/nxfilte.log file. We need to see how many requests you get first.

[ceceu08]

Show me /nxfilter/log/nxfilte.log file. We need to see how many requests you get first.

There are many files; which one do you want to view?

[ceceu08]

Is this attached document sufficient?

[support200]

I don't think you have too many queries. What's the version? The current version is v4.7.4.3. If you use an older version, you'd better update it first.

You also can use the new GUI. https://tutorial.nxfilter.org/doc/en/h-sandwatch.php

[ceceu08]

I don't think you have too many queries. What's the version? The current version is v4.7.4.3. If you use an older version, you'd better update it first.

You also can use the new GUI. https://tutorial.nxfilter.org/doc/en/h-sandwatch.php

My version is 4.3.8.7

Do you think it's better to update to the latest version since I can't see page history for pages accessed more than 48 hours ago?

[support200]

Generally speaking, it's better to update to the newest version to eliminate other possibilities. And we only can fix the newest version anyway.

I guess the source of the problem is the Fetch Limit we have in the webpage. We still have it for the new GUI. However, you can increase it in the search tab. So, you can try the new one and then talk to us again.