how do I know when my Jahaslist is expired?

[ET1]

I have had it configured and not needed to manage the system in a while. There should be some kind of notification that the Jahaslist is due for renewal. Its a little frustrating for me not knowing...

[support200]

You need to set your alert email on 'Config > Alert'. You get all the notification emails about license and system events to that email address.

[ET1]

Thank you for the response, I turned them on and I get this... is that expired...

[support200]

No. It's different I guess. 'Invalid license' means that it can't verify your license serial. It's mostly from your firewall rules. You need to open outgoing TCP/80 and UDP/123 for your NxFilter server.

To see if it's expired, go to 'Category > System'. There's your license info including the expiration date.

[ET1]

I just checked my firewall (cisco ASA) and I am allowing both tcp 80 and udp 123 but it is still complaining. But I can now see that my license has expired. in order to upgrade, I need the old license key, where do I find it?

[support200]

You have it inside /nxfilter/conf/license.lic file. If you still get that 'Invalid license' message, try to restart it. Though, you may get another message like 'License expired'.

[ET1]

Ok so I renewed 100 users for 3 years AND applied the license with a service restart. I set the alerts back on and I am still getting the invalid license.

I dont know if I need to start another thread but I also need to migrate this to a different server. will it be as simple as installing the same version on the other server and just copy the previous install folder to the new server?

[ET1]

The system does see the new license, it is the Alerts that are telling me the invalid license..

[support200]

Try this if it's on Linux.

telnet nxfilter.org 80

Show me your output. And see what you get in /nxfilter/log/nxfilter.log file. There should be some log message for your Invalid License error.

[support200]

For migration, you just need to copy /nxfilter/db directory into new one. Replacing /nxfilter/db directory would be easier. When you zip and copy the directory, you need to stop both servers. If you don't need traffic data, you can download a config backup from 'Config > Backup' and extract it into /nxfilter/db of the new system.

[ET1]

I am on windows but I did try to telnet on port 80 and I at least connected.

I think there was a delayed reaction because I have the Alerts set to every 5 minutes but I am not getting any more so maybe we are good now...

Anyway thanks for the support, I appreciate it.