Too Many Users for License

[RonB223]

In my NXFilter Dashboard, I I start getting an error message of "Too many users for license" next to filtered events.



When this begins happening, I reboot the NXfilter server, and the problem seems to clear.

If I check the report on Usage, I have the following:



I use NXFilter at home, and have two networks. One is for the regular users on 192.168.1.0/25 and the other for IoT devices on 192.168.1.128/25. I have an NXfilter master server running in the first users network, and a slave running from the IoT network. The two are in sync, and running. When I get the "too many users" error, both show in their logs the message. Rebooting the master clears the problem.

I didn't think I have too many users to exceed the license I have given the above.

[support200]

Do you use the free 25 user license for Jahaslist? If so, you have more than 60 users and that will make the problem. You can switch to Goblist.

[RonB223]

No, I purchase and renew a license each year for Jahaslist.

... cut ...
INFO [08-04 08:24:29] - CLlPP, Loading policy_proxy.
INFO [08-04 08:24:29] - CLlPP, Loading policy_cxblock.
INFO [08-04 08:24:29] - CLlPP, Loading policy_nxproxy.
INFO [08-04 08:24:29] - CLlPP, Loading policy_nxrelay.
INFO [08-04 08:24:29] - CLlPA, Loading policy_globlist.
INFO [08-04 08:24:29] - CLcLC, Copying config into local DB.
INFO [08-04 08:24:29] - CLcLAP, Copying admin_pw into local DB.
INFO [08-04 08:24:29] - CLcLBP, Copying block_page into local cacle.
INFO [08-04 08:24:29] - MM, ConfigLoader started.
INFO [08-04 08:24:31] - MM, License serial = 20240511-50-5-XXXXXXXR05XXXXXX
INFO [08-04 08:24:31] - MM, LicenseChecker started.
INFO [08-04 08:24:31] - MM, JahasDic started.
INFO [08-04 08:24:31] - MM, NxClassifier started.
INFO [08-04 08:24:31] - MM, BlockDomainResolver started.
INFO [08-04 08:24:31] - UADUAD, initiated.
INFO [08-04 08:24:31] - BlockDomainResolver.setMyIp, myIp = 192.168.1.3
INFO [08-04 08:24:31] - LFLF, LogWriter started.
...cut...


The above excerpt from my log shows the license being loaded I believe.

[support200]

Send me your license serial at support@nxfilter.org

[support200]

We found your license. In our usage report, you have more than 60 users. You could see it on 'Report > Usage'. Your IP counts hits 63 recently. You have to increase the size of your license to 100. If you want to increase it, contact us at support@nxfilter.org.