Unable To Start Service On Raspberry Pi 4

[sampson2269]

I keep getting this error when trying to start the service on my raspberry pi, below are the write permissions for the folder and the error I'm receiving when trying to start the service.

drwxr-xr-x 2 root root 4096 Sep 4 17:03 backup
drwxr-xr-x 2 pi pi 4096 Sep 4 16:58 bin
drwxr-xr-x 3 pi pi 4096 Sep 4 17:03 conf
drwxr-xr-x 2 root root 4096 Sep 4 16:57 db
drwxr-xr-x 3 pi pi 4096 Sep 4 16:58 guipack
drwxr-xr-x 2 pi pi 4096 Sep 4 16:58 jahaslist
drwxr-xr-x 2 pi pi 4096 Sep 4 16:58 lib
-rw-r--r-- 1 pi pi 2627 Aug 27 18:23 license.txt
drwxr-xr-x 2 root root 4096 Sep 4 17:03 log
drwxr-xr-x 3 pi pi 4096 Sep 4 16:58 modified
-rw-r--r-- 1 pi pi 15086 Aug 27 18:23 nxd.ico
-rw-r--r-- 1 pi pi 512563 Aug 27 18:23 nxd.jar
-rw-r--r-- 1 pi pi 1042772 Aug 27 18:23 nxwrapper.exe
-rw-r--r-- 1 pi pi 80896 Aug 27 18:23 prunsrv.exe
-rw-r--r-- 1 pi pi 70510 Aug 27 18:23 readme.txt
-rw-r--r-- 1 pi pi 113770 Aug 27 18:23 third-party-license.txt
drwxr-xr-x 5 root root 4096 Sep 4 17:03 tmp
-rw-r--r-- 1 pi pi 592 Aug 27 18:23 tutorial.html
drwxr-xr-x 8 pi pi 4096 Sep 4 16:58 webapps


● nxfilter.service - NxFilter
Loaded: loaded (/etc/systemd/system/nxfilter.service; enabled; vendor preset: enabled)
Active: failed (Result: exit-code) since Sat 2021-09-04 17:03:30 MDT; 8s ago
Process: 1155 ExecStart=/nxfilter/bin/startup.sh (code=exited, status=255/EXCEPTION)
Main PID: 1155 (code=exited, status=255/EXCEPTION)

Sep 04 17:03:27 raspberrypi startup.sh[1155]: Homepage : http://www.nxfilter.org
Sep 04 17:03:27 raspberrypi startup.sh[1155]: Email : support@nxfilter.org
Sep 04 17:03:27 raspberrypi startup.sh[1155]: ************************************************** *******************
Sep 04 17:03:27 raspberrypi startup.sh[1155]: INFO [09-04 17:03:27] - MM, Starting NxFilter v4.5.2.3
Sep 04 17:03:27 raspberrypi startup.sh[1155]: INFO [09-04 17:03:27] - MM, It's running stand alone.
Sep 04 17:03:27 raspberrypi startup.sh[1155]: INFO [09-04 17:03:27] - DUcDC, Creating config DB.
Sep 04 17:03:30 raspberrypi startup.sh[1155]: ERROR [09-04 17:03:30] - MiS, Couldn't create config DB!
Sep 04 17:03:30 raspberrypi startup.sh[1155]: INFO [09-04 17:03:30] - ShutdownHook.run, Shutting down on 2021-09-04
Sep 04 17:03:30 raspberrypi systemd[1]: nxfilter.service: Main process exited, code=exited, status=255/EXCEPTION
Sep 04 17:03:30 raspberrypi systemd[1]: nxfilter.service: Failed with result 'exit-code'.

[support200]

Go to /nxfilter/bin and try to run startup.sh with root permission,

cd /nxfilter/bin
./startup.sh

And see the same thing happens.

[sampson2269]

Ya i've tried that same error, I have also tried removing everything and starting completly fresh.

pi@raspberrypi:/nxfilter/bin $ sudo ./startup.sh
************************************************** *******************
NxFilter v4.5.2.3
Company : Jahastech
Homepage : http://www.nxfilter.org
Email : support@nxfilter.org
************************************************** *******************
INFO [09-04 19:10:40] - MM, Starting NxFilter v4.5.2.3
INFO [09-04 19:10:40] - MM, It's running stand alone.
INFO [09-04 19:10:40] - DUcDC, Creating config DB.
ERROR [09-04 19:10:42] - MiS, Couldn't create config DB!
INFO [09-04 19:10:42] - ShutdownHook.run, Shutting down on 2021-09-04 19:10:42.

[support200]

Did you set that permissions by yourself? Delete everything under /nxfilter and then download our zip package and then unzip it. You need Wget and Unzip.

cd /nxfilter
rm -rf *
wget https://pub.nxfilter.org/nxfilter-4.5.2.3.zip
unzip nxfilter-4.5.2.3.zip
cd bin
chmod +x *.sh
sudo ./startup.sh

[sampson2269]

Using zip file and starting clean same error,

pi@raspberrypi:/nxfilter/bin $ sudo chmod +x *.sh
pi@raspberrypi:/nxfilter/bin $ sudo ./startup.sh
************************************************** *******************
NxFilter v4.5.2.3
Company : Jahastech
Homepage : http://www.nxfilter.org
Email : support@nxfilter.org
************************************************** *******************
INFO [09-04 21:13:36] - MM, Starting NxFilter v4.5.2.3
INFO [09-04 21:13:37] - MM, It's running stand alone.
INFO [09-04 21:13:37] - DUcDC, Creating config DB.
ERROR [09-04 21:13:39] - MiS, Couldn't create config DB!
INFO [09-04 21:13:39] - ShutdownHook.run, Shutting down on 2021-09-04 21:13:39.

[support200]

Did you see any trace file in /nxfilter/db?

[support200]

Try 'ls -la /nxfilter/db' and show me the result.

[sampson2269]

Well I thought I had everything removed guess not,
total 36
drwxr-xr-x 2 root root 4096 Sep 4 21:20 .
drwxr-xr-x 3 root root 4096 Sep 4 21:20 ..
-rw-r--r-- 1 root root 99 Sep 4 21:20 blacklist.lock.db
-rw-r--r-- 1 root root 99 Sep 4 21:20 config.lock.db
-rw-r--r-- 1 root root 99 Sep 4 21:20 jahaslist.lock.db
-rw-r--r-- 1 root root 99 Sep 4 21:20 komcache.lock.db
-rw-r--r-- 1 root root 99 Sep 4 21:20 local.lock.db
-rw-r--r-- 1 root root 99 Sep 4 21:20 pstcache.lock.db
-rw-r--r-- 1 root root 99 Sep 4 21:20 traffic.lock.db

[support200]

I just downloaded the zip package and try to run startup.sh on our Ubuntu system. This is what we get,

root@ubuntu1804:/mxfilter/bin# ./startup.sh
************************************************** *******************
NxFilter v4.5.2.3
Company : Jahastech
Homepage : http://www.nxfilter.org
Email : support@nxfilter.org
************************************************** *******************
INFO [09-05 12:44:27] - MM, Starting NxFilter v4.5.2.3
INFO [09-05 12:44:27] - MM, It's running stand alone.
INFO [09-05 12:44:27] - DUcDC, Creating config DB.
INFO [09-05 12:44:28] - JUpCR, Populating classification ruleset.
INFO [09-05 12:44:30] - LocalTalkie.notifyUpdate, Table name = classifier_ruleset
INFO [09-05 12:44:30] - JUpCR, 574 data imported into classification ruleset.
INFO [09-05 12:44:30] - DUcDT, Creating traffic DB.
INFO [09-05 12:44:30] - DUcDL, Creating local DB.
INFO [09-05 12:44:30] - DUcDL, Creating pstcache DB.
INFO [09-05 12:44:30] - DUcDC, Creating komcache DB.
INFO [09-05 12:44:30] - DUcDJ, Creating jahaslist DB.
INFO [09-05 12:44:30] - JUpDJ, Populating Jahaslist.
INFO [09-05 12:44:33] - JUpDJ, Starting.
........

If it's crashed while it's creating DB, you should get some error log for that in /nxfilter/db. So, I guess it's stopped before the creating process if you have nothing in the directory.

[support200]

Sorry. I misunderstood. You have lock files. That means it tried to create it and the error is not internal. Something is not allowing it to create files.

[support200]

You can't open SSH to your server I guess. Right?

[sampson2269]

I was finally able to get it after rebooting and making sure all directories were removed, thanks for all your help.

[support200]

OK. Good to hear that.