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I renewed the license but the slaves show as expired

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  • I renewed the license but the slaves show as expired

    Good afternoon, I have an nxfilter with 150 user licenses that expired on 2021-12-02, on 2021-12-04 we bought the license renewal and installed it on the master server, but the problem is that the 2 slaves we have have the following error:

    INFO [12-12 13:19:05] - License info : endDate = 20211202, curDate = 20211212, maxUser = 150, user = 5, ip = 12, requestCount = 0

    I urgently need to solve this problem because the branches where these nxfilter slaves are located are starting to have problems...

    I'm on the NxFilter v4.5.1.7 version because I can't have a big downtime in these places, is this a bug in this version of nxfilter?

  • #2
    If you have the license file only on your master node. You need to restart your master first and then your slave node so that they can synch their license from master node. It's better to copy the license file into all the slave nodes. Copy the file into /nxfilter/conf of al the slave nodes and then restart them.

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    • #3
      Originally posted by support200 View Post
      If you have the license file only on your master node. You need to restart your master first and then your slave node so that they can synch their license from master node. It's better to copy the license file into all the slave nodes. Copy the file into /nxfilter/conf of al the slave nodes and then restart them.
      I had stopped the master and then the slaves and started it in the right order, but it didn't work, it only really worked when I copied the licence.lic file from the master to the slaves manually, I didn't know this was necessary, thank you!

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