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Receiving Alert Email for System Blocked Event

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  • Receiving Alert Email for System Blocked Event

    Hello! We have got NxFilter installed and working wonderfully, with one exception. I have recently (after an upgrade to 4.6.4.3, though I am not sure it is related) started getting notifications about a block for the domain dns.google, with the category Proxy/Anonymizer and the reason Blocked by system. I am trying to find a way to suppress this notification. I have the notification for that category turned off but I still receive an email. Any thoughts would be greatly appreciated.

  • #2
    Someone might be trying to bypass your filtering by using DoH to dns.google I guess. And the Alert Category only applies to the blocked events by categories as it's also Category.

    Maybe we should apply it to other blocked events. We will think about it.

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    • #3
      You will be able to select Block Reasons for which you want to receive alert emails with the next version.

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      • #4
        With v4.6.4.5, you can select alert events of which you want to get notified. You can select it on 'System > Alert > Alert Events' tab.
        Last edited by support200; 01-03-2023, 09:30 AM.

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        • #5
          I wanted to thank you for how responsive you have been with this request. We have upgraded to 4.6.4.5 and the options to not receive those alerts have worked perfectly and I am very happy to say we are 100% satisfied with out NxFilter installation.

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