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500 error! in 4.6.2.4

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  • 500 error! in 4.6.2.4

    After updating to version 4.6.2.4 the option to edit in active directory is generating the 500 error!

    user,adap_edit.jsp?actionFlag=&id=1

  • #2
    We don't see any error with SandWatch or old GUI. Try to run it on CMD and capture the output and show me the output.

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    • #3
      How does it run in CMD?

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      • #4
        I've already configured active directory options before, can't it be something related to this?

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        • #5

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          • #6
            If it's on Linux,

            Code:
            cd /nxfilter/bin
            ./shutdown.sh
            ./start.sh
            And then try to edit your AD setup and see what happens on your console.

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            • #7
              I had already performed these operations, I even restarted the server and it was no use... before it worked normally.

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              • support200
                support200 commented
                Editing a comment
                It's not for fixing it. It's for capturing your 500 error related message on CMD.

            • #8

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              • #9
                Did you try to edit your AD setup? And there was 500 error? When there's 500 error, you will see the error message for the 500 error on your CMD.

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                • #10
                  Did you try to edit your AD setup?
                  Yes

                  And there was 500 error?
                  Yes

                  When there's 500 error, you will see the error message for the 500 error on your CMD.
                  Nothing appears in the logs

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                  • #11
                    In the test it works

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                    • support200
                      support200 commented
                      Editing a comment
                      I know. Your 500 error is for your webpage compiling not for NxFilter itself.

                  • #12
                    There should be an error message for your 500 error.

                    Zip your /nxfilter directory while you stop it and upload it somewhere and send me a private message for the download link. I can test it here. If you want to reduce the size of the file, copy /nxfilter directory somewhere and remove /nxfilter/db/traffic* and /nxfilter/db/jahaslist* and then zip it.

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                    • #13
                      Sent in private

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                      • #14
                        There's a syntax error somehow. Copy the jsp file in the attached zip file into /nxfilter/guipack/sandwatch directory.
                        Attached Files

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                        • #15
                          Okay, it worked... Thanks, you're the man!

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